Shipping & Delivery

Every EKO ACTIVE order is packed with care from our Melbourne, Australia studio using compostable packaging that don't cause harm to our environment. 

We are a small, independent brand and every order is personally checked before it leaves us to ensure your pieces arrive beautifully.

We offer fast, reliable express shipping Australia-wide.

Express Shipping (orders under $199 AUD)

Calculated at checkout based on your location and parcel size.

Available on all Australian orders over $199 AUD.

Estimated delivery timeframe:

1–3 business days after dispatch.

Regional locations may experience slightly longer delivery times.

Express International Shipping

$20 AUD flat rate

Free Shipping

Available on orders over $300 AUD.

Estimated delivery timeframe:

5–10 business days after dispatch.

We currently ship to selected international locations including:

• New Zealand

• United States

• Canada

• United Kingdom

• Europe

$40 AUD flat rate

Free International Shipping

Available on orders over $300 AUD.

Estimated delivery timeframe:

7–15 business days after dispatch.

Please note delivery times are estimates only and may vary depending on customs processing and your location.

We aim to dispatch all orders within 1–3 business days.

During launches, restocks and promotional periods, please allow additional time while we carefully pack your order.

Once your order has shipped, you will receive a confirmation email with your tracking information.

At EKO ACTIVE, every detail matters.

Your order is packed using compostable mailers as part of our commitment to reducing  plastic waste.

We believe the products touching your skin  and the way they arrive should be considered.

International customers are responsible for any customs charges, import duties, taxes or fees required by their country.

These charges are determined by your local customs authority and are not included in your order total.

From time to time, EKO ACTIVE may offer limited pre-order releases.

Pre-order items are products that are available to purchase before they arrive at our Melbourne studio.

Estimated dispatch dates will always be listed clearly on the product page.

If your order contains both pre-order and in-stock items, your full order may ship together once all items are available.

If there are any unexpected delays, we will update customers via email.

Once your order has been dispatched, delivery timeframes are managed by the shipping provider.

If your parcel appears delayed or you need assistance tracking your order, please contact:

and our team will help.

Have a question about your order?

Contact us anytime: